Returns Policy
Returns are accepted within 7 days of delivery.
To be eligible for a return:
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Products must be unused, in their original packaging, and in the same condition as received.
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Due to the nature of candles, we cannot accept returns for used or partially burned products.
Non-Returnable Items
The following items are not eligible for return:
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Custom-made or personalized candles
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Products purchased during clearance or sale events
Damaged or Defective Products
If your order arrives damaged or has a manufacturing defect, please email us at support@decoredelight.in within 48 hours of delivery along with photos of the product and packaging.
We will arrange a replacement for you.
Replacement products will be delivered within 5–7 business days.
Refund Policy
Once we receive and inspect your returned product, we will notify you about the refund status.
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Approved refunds will be processed within 5–7 business days.
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The amount will be credited to your original payment method.
How to Initiate a Return
Please share the following details via email:
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Order Number
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Reason for Return
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Product Photos
We aim to make your experience with Decor Delight smooth, trustworthy, and delightful.
Shipping Policy
Order Processing
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All orders are processed within 1–3 business days.
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Orders placed on weekends or holidays will be processed on the next business day.
Delivery Time
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Standard delivery across India: 4–7 business days
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Remote locations may require additional delivery time.
Shipping Charges
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Free shipping on orders above ₹999
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A flat ₹79 shipping fee applies to orders below ₹999.
Order Tracking
Once your order is shipped, you will receive an email or WhatsApp message with tracking details.
Exchange Policy
We offer exchanges in the following cases:
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Products damaged during transit
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Wrong product delivered
Conditions for Exchange
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Request must be made within 48 hours of delivery
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Product must be unused and in original packaging
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Photos of the product and packaging are required for damage or defect claims
